TRUST & SAFETY

Resolve who's behind the account.

Trust & safety work is identity resolution under time pressure: a report comes in, and you have minutes to decide who is actually behind the account. DefenceCore turns the signals you have into the connected picture you need.

The problem

A report gives you a username, maybe an email or a number. Deciding whether it is a first-time offender, a returning banned user, or a coordinated ring means manually enumerating accounts, checking reuse, and correlating registration patterns — slow work that does not scale to the volume a live platform generates.

01

Start from the report signals.

A username, email, phone, or IP tied to the reported account.

02

The agent resolves the identity.

It enumerates reused usernames, linked accounts, and registration patterns across platforms — following each finding to the next.

03

You see the whole identity.

A resolved graph linking the account to everything that belongs with it, with confidence scores on every link and a recommended action.

What it surfaces on an account

  • Usernames reused across platforms, and the accounts that share them
  • Coordinated account creation inside a short registration window
  • Alternate emails discovered through breach records, not provided in the report
  • Line type and carrier signals behind a phone-verified account
  • Linkage confidence on every connection — what is certain versus circumstantial

The outcome

Ban evasion and coordinated abuse that used to hide behind a fresh username become visible as one identity. Reviewers act on a sourced graph instead of a single data point, and the queue moves at the speed the platform needs.

Frequently asked questions

How does DefenceCore help trust & safety teams?

It resolves the identity behind an account from the signals on a report. Give the agent a username, email, phone, or IP and it enumerates reused identifiers, linked accounts, and registration patterns into a single identity graph — so a reviewer can see who is actually behind an account in minutes.

Can it detect ban evasion and coordinated accounts?

Yes. Username reuse, alternate emails surfaced from breach data, and coordinated creation inside a short window are exactly the signals the agent pivots on, and they are reported as defined risk signals with a confidence score on each link.

Does every finding show where it came from?

Yes. Every finding cites its source and carries a linkage confidence expressing how strongly a discovered attribute belongs to the same identity as your input, so a reviewer can weigh certain connections differently from circumstantial ones.

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